Returns & Refunds policy
General Terms
1. Eligibility: Refunds are applicable only for eligible services and products.
2. Timeline: Refund requests must be submitted within [specify timeframe, e.g., 07 days] from purchase date.
3. Contact: Refund inquiries: sales@sunradiant.in or customer support number: +91 7906854511
Refund Conditions
1. Defective or Non-Delivered Products: Full refund for defective or undelivered digital products.
2. Dissatisfaction: Partial refund for dissatisfaction with services, subject to review.
3. Cancellation: Full refund for cancelled services before delivery.
4. Duplicate Payments: Full refund for duplicate transaction payments.
Refund Exclusions
1. Customized Solutions: No refunds for tailored services or products.
2. Digital File or Links - Delivery or Downloads: No refunds for downloaded / delivered digital content.
3. Subscription-Based Services: No refunds for used subscription periods.
4. Third-Party Services: Refunds for third-party services subject to their policies.
Refund Process
1. Request Submission: Customer submits refund request via email or phone.
2. Review: Sun Radiant Tec reviews refund eligibility.
3. Approval/Rejection: Refund approval or rejection notification via email.
4. Refund Issuance: Refund processed within [specify timeframe, e.g., 30 business days].
Refund Methods
1. Original Payment Method: Refunds issued through original payment method.
2. Store Credit: Store credit refunds for future purchases.
Additional Terms
1. Governing Law: Refund policy governed by [Indian law/Jurisdiction].
2. Changes: Sun Radiant Tec reserves right to modify refund policy.
3. Disputes: Disputes resolved through arbitration.
Contact Information
If you have any questions about these Terms and Conditions, you can contact us By email: sales@sunradiant.in